I had an excellent experience with sequencing.com, thanks to their outstanding customer service. Logan and his supervisor Ken truly went above and beyond to assist me. I was in a time-sensitive situation, needing access to my reports before an important doctor’s appointment, and they stepped in right away to help. They were not only responsive and professional, but also genuinely cared about making sure I had everything I needed. Their support made a stressful situation much easier to handle. I’m very grateful for their help and highly recommend sequencing.com for both their services and top-tier customer support.