I’ve been flying with SAS on and off…
I’ve been flying with SAS on and off for 30 years and have mostly had good experiences. Until recently, I was a gold member, which probably explains why I didn’t notice this absurdity sooner. But someone needs to call it out.
SAS apparently believes carry-on bags should weigh no more than 8 kg. Eight. That’s less than a full-grown cat. I’m currently flying between London and Copenhagen, and the overhead bins are practically empty because so many people had to check their bags at the gate. It’s not just inefficient—it’s farcical.
Yes, I know Copenhagen was just voted the most livable city on earth. I assume that vote didn’t include people who’ve tried waiting for bags at CPH airport.
SAS: don’t be like Ryanair. It’s not a good look. I get that you need the revenue, given the state of your balance sheet but driving loyal customers away isn’t the answer. I’m now crawling back to my least-worst option (BA), who, at least, let me bring a laptop and a change of clothes onboard without a weigh-in.
I know no one at SAS reads these reviews. (Plenty of evidence for that below.) But hope springs eternal.