Dear Wendy,

We’re sorry to hear about your concerns regarding the Effecto app. Please know that we take all feedback seriously and are actively working to improve trust and transparency for our users. Your safety and satisfaction are very important to us.

If you could include your account email and, if possible, your order number when you contact us, it will help us investigate your concerns further. For assistance, please send your request to help@effecto.app.

Sincerely,
The Effecto team