I personally believe that Sequencing.com is the best Whole Genome Sequencing company for the following reasons:

1. Ability to deliver the product: On social media like Reddit, other Whole Genome Sequencing companies are reported to have wait times that go way beyond their estimates, often over six months. With Sequencing.com, I got sequenced in two weeks and could review my results with my doctor on time.

2. Social media presence: Sequencing.com is active on Reddit, answering questions publicly. This is a value-add because I can see what others ask and how Sequencing.com works with customers and potential customers to improve their experience.

3. Customer Support: I don’t think other genetics companies have active customer support. During business hours, I usually get a response or live chat within an hour, which beats my expectations. The Genome Explorer tool is a bit technical, but they’ve answered my questions and given me a lot of attention. I doubt any other company would do this.

Strongly recommended.