Second order in a row that did not deliver. Charged me immediately, projected the delivery date, no updates to tracking number, so I contacted Next after about 6 days. Conflicting reasons were given for why the order was not yet delivered. Was given an alternate tracking number. Order was shipped (supposedly) to another country. Then, upon checking the tracking number with originating courier, they did not receive a package yet to deliver. Next says they shipped, but did they? I don't know. They won't refund the charges until the elusive package is returned. But how long will that take, when it maybe wasn't shipped in the first place. Been shopping with Next for a while, but the last year or two has been not good and something is very wrong in the Next Direct world.