Nowhere to unsubscribe from constant e-mails
The plants were very nice but unfortunately there is no place on the continual e-mails to unsubscribe. I wrote to ask them to unsubscribe me because I was getting what seemed like one per day from them advertising something. I do not like this and usually unsubscribe straight away but there is nowhere at the bottom of their e-mails to click unsubscribe and I do not have an account with them. I find this irritating and would not order from them again because of this.
Reply from Thompson & Morgan
We appreciate your feedback on the plants. We apologize for the difficulty you experienced with unsubscribing from our emails. We understand your frustration with the frequent emails and the missing unsubscribe link. We are looking into this issue to improve our email service. Thank you for bringing this to our attention. Kind regards, Lauren. Thompson & Morgan Customer Care