We took my mother-in-law for a thank you lunch. I wish we didn’t.
My fiancé chose the Sunday lunch…terrible. How they allowed the plate to leave the kitchen? All the veg was lukewarm, Yorkshire pudding were doughy but the main event, a plate of fatty beef, really fatty beef, hardly any beef but much fat…..who allowed that out for a customer? Do they really think this would be acceptable for someone to eat….it looked like it was meant for the bin 🤢
My fiancé complained, they were quick to take it away but was offered a replacement of beef…really? He was put off food for the rest of the day.
They removed the meal from the bill & his drink….which yes we appreciated but how did they think or the kitchen staff think that this meal was edible. I was reluctant to even go there. But never again. Too complacent. The Ivy is London, not the chain it has become.