After waiting 6 mos. Patiently, For my Machinists Counter Stools. I received them & wanted to like them. However, the seats were of poor quality & defective. They didn’t sit right at all. I spoke & emailed to receive instructions for return. I ordered 4 , paid for them . Only received 2! Still waiting for refund after 5 weeks. Plus , no one from Industry West is returning phone calls or emails.