3rd rate banking
Can't give a 0 star!
Unresponsive and lacks initiative - v basic banking service as a previous reviewer noted. Churlish support with no insight into minimum expectations. Practically? I unnecessarily lost out on hundreds of euro's due to the lack of basic support. AND they have the temerity to charge more than other banks!! Another review is due shortly-easy to put your money in but v tricky and costly to get it out!!
Reply from Britline
Hello Selous,
Thank you for taking the time to share your feedback with us, and we note the modification to your initial review that has been made regarding removing funds from your account.
We are sorry to hear that we have been unable to meet your expectations. Your comments are important to us, and we take them seriously.
To better assist you and address your concerns, could you please provide us with your account details or contact information by email to contact@britline.com (marked for the attention of Annamarie)?
This will allow us to investigate the issues you have raised and respond properly.
We look forward to hearing back from you soon.
Annamarie from the CA Britline Team