Sent in a load of books. Most. Near perfect condition. (Some never read). Payment was no where near what I was told. App gives you no explanation. Contact customer service and they give me a long list of my books saying water damage or mold. So either they are throwing the books in a bucket of water when they get them, or the whole thing is a scam. Those books had no water damage or mold when I sent them. They had just sat on my bookcase. AVOID!