Before 3 weeks I made a order from the…
Before 3 weeks I made a order from the online shop. I wrote a email asking to pay from the company account, and they resend me to other colleges to write them
Again.
Till now nobody contact with me. I received all confirmations for my emails, but nobody contact me aboute my order and patment
Reply from Yves Delorme France
Dear customer,
After reviewing your message, we would like to clarify that your order was not placed through our online shop, but rather concerns our commercial department, which handles professional or company account purchases.
We are sincerely sorry for the lack of follow-up you’ve experienced and have forwarded your message again to the relevant team so they can get back to you promptly.
As your order and experience are not related to our e-commerce service, we kindly ask if you would consider updating your review to reflect this. Your feedback is very important to us, and we hope this clarification helps.
Please don’t hesitate to contact us again should you need further assistance.
Kind regards,
The Yves Delorme Team