Review of DPD UK


Rated 1 out of 5 stars

Unfortunately can't leave a zero…

Unfortunately can't leave a zero rating. I saw driver walking about with a parcel. By the time I got outside he was empty ended. When I asked what house he wanted he confirmed it was mine but it was my fault there's no door numbers on houses and he couldn't find my house or the street so dumped the parcel outside another house. Firstly, my house and neighbours do have house numbers, I can only assume this driver's van doesn't have sat nav as no other courier has problems finding my house or street. When I asked him to get my parcel and deliver it to my house he looked surprised and couldn't understand what the problem was. Delivery photo clearly shows wrong address and street and dumped! Told the retailer to stop using DPD.

May 29, 2025
Unprompted review

Reply from DPD UK

Thank you for bringing this to our attention. We are sorry you have not received an acceptable service. Please see that I have requested further information for us to look into this for you.
DPD UK