NEVER seen such an unworkable system
NEVER seen such an unworkable system, where the reciever of a parcel, has to set up an account through a website designed by 10 yr olds. Customer service were nice enough, but blamed "the system" about 16 times. Maybe their "system" needs looking at if they are to be taken seriously . Will never use again, waste of a lot of time.
Reply from Shiplink
Hi Nigel,
Thank you for your patience – and apologies for getting back to you only now.
I was a bit surprised by your review and would like to clarify one thing: the recipient of a shipment absolutely does not need to create an account – and the same goes for the sender. You can use our services without logging in at all.
I’m genuinely curious to hear more about your experience with the site. Your feedback is valuable to us and can help us make our service even better. I couldn’t find your email address in our system, but you’re more than welcome to write to me directly at gabriel@shiplink.se.
I truly hope you’ll get in touch – it would be great to hear your thoughts and perhaps show you that we can give you a much better experience next time.
Warm regards,
Gabriel