Hi Phil,

Thanks for letting us know about your experience. We understand your concerns regarding the pricing and booking fee. Our system reflects the prices provided directly by the ferry companies, and we aim to ensure transparency throughout the booking process. The booking fee, which is displayed before finalizing the purchase, helps us deliver our ticketing service and maintain high-quality offerings.

If you believe there was a discrepancy in the pricing, we encourage you to reach out to our Customer Service team via our chat feature so we can investigate this further. Your feedback is invaluable, and we’re committed to improving your experience.

Warm regards,
The Ferryhopper Team