They are a lifeline when wanting to order something online in Hungary. Many online companies don't deliver to EU - Hungary while delivering to all other EU countries. ShipGerman is awesome with this. Also once I had a personal matter with the delivery of a trousers not because of ShipGerman but because of DHL and the company didn't felt responsible for fixing it. After a lot of back and forth they did in the end. But ShipGerman offered to receive it in a different way to make extra sure that it would be delivered. They went out of their way to make it a success!