Repricer Review – Overreaching and Unacceptable Permissions
I trialed Repricer.com and was immediately shocked by the level of access it demanded to my Amazon Seller account. For a service marketed purely as a repricer, it requested permissions that include:
Buyer Communication
Buyer Solicitation
Finance & Accounting
Full Order Tracking
Product Listings
Account Performance & Selling Partner Insights
These areas have nothing to do with repricing — and granting access means giving the software the ability to view, edit, and even share sensitive business data, according to Amazon’s own integration notice.
I provided direct proof of these permissions from my Amazon dashboard, yet my review was flagged as defamatory. I stand by every word. This level of access is, in my view, completely unjustified and raises serious privacy concerns for any seller who values control over their own account and customer data.
I believe this level of access is not only excessive, but it could potentially expose sellers to GDPR compliance risks. If a seller allows access to sensitive customer data (such as buyer communication) through a third party without clearly defined purpose, consent, or data handling safeguards, they could become liable under UK and EU GDPR rules — particularly if that data is shared, processed outside the EEA, or repurposed by the repricing tool.
These are serious concerns for any business handling personal data, and they were stated in my review without speculation or defamatory language. The review was based on facts, supported with proof, and written in a responsible tone.
I chose not to continue with the service and urge other sellers to review what they’re being asked to authorize before proceeding.
This is not a technicality — it’s a matter of transparency and trust.
Proof direct from Amazon Dashboard User Permission to add Repricer.com:
Authorise Repricer.com – Fast Automated Repricing
Repricer.com – Fast Automated Repricing requires access to view and edit the following data related to your Seller Partner account:
Selling Partner Insights
Amazon Fulfilment
Pricing
Finance and Accounting
Product Listing
Inventory and Order Tracking
Buyer Solicitation
Buyer Communication
Note: Authorising an application gives an application the ability to view or edit information about your Amazon business and take action on your Selling Partner account.
Note: Any use of your data by Repricer.com – Fast Automated Repricing is subject to Repricer.com – Fast Automated Repricing's own Terms of Use and Privacy Notice. Repricer.com – Fast Automated Repricing may share information with other parties or applications. For more information, please refer to Repricer.com – Fast Automated Repricing's Terms of Use or Privacy Notice. You can review and change your authorizations at any time from the
Reply from Repricer.com
Hi there
Thanks for sharing your feedback. We take concerns around privacy, security, and transparency very seriously. We're sorry to hear that the permissions required by Repricer.com felt excessive to you.
To clarify, Repricer.com only requests the set of permissions required by Amazon’s Selling Partner API (SP-API) to function properly. These permissions are necessary not just for real-time repricing, but also to ensure compliance with Amazon’s policies and to help avoid account issues.
We’ve built a powerful and flexible repricing tool that goes beyond simply matching competitor prices and dealing with Repricing. It also leverages order and sales data to help you make smarter pricing decisions. Repricer.com also offers a built in feedback solicitation feature and we offer our CRM tool (eDesk) to help build up your seller feedback, product review ratings and handle your customer service tickets, hence the extra permission's required.
That said, we want to be clear, we do not access or use sensitive data like buyer-seller messages or financial disbursement information for anything beyond what’s needed for operational integrity. We are part of Amazons developer council and our systems fully comply with Amazon’s strict data protection standards and are regularly reviewed for security.
Our strong rating on Trustpilot reflects the trust our users place in us and our commitment to handling data responsibly. We are confident you would see the benefits of using Repricer.com and if we can do anything to help get you set up and running with it let us know.
Kind Regards
Repricer.com