Duplicitous and exploitative. BT have pushed an excessive package on my older parents, who use the internet for little more than browsing the news and checking emails. They have locked them into a £90/month ultrafast halo fibre broadband package, persuading them they needed this to avoid being cut off. I would have expected more from a firm like this, who have clearly prioritised profit above all else. There is no advice or regard given to customers with less understanding of modern internet options. Discriminatory practice.