Never use Last Minute.com for anything
Spoke to agent Bledar
Unhelpful company
Wouldn’t assist in cancellation when an airline changed return airport and times of flights which I wasn’t happy with , then agent stopped communicating, very unprofessional
Will never use last minute again and no wonder ratings are so low
Reply from lastminute.com
Hi Nina, thanks for you feedback and I am sorry to hear this, Upon checking your booking I can see the airline has made some schedule changes to the timings of your outbound and inbound flights.
In regards to the agent you spoke with I can see they answered all your questions and at the end of the chat asked 'Is there anything else I can assist you with?' and as there was no response from you, the chat was closed after waiting 10 minutes.
Your original booking confirmation email shows the flights you selected originally where departing and arriving to different London based airports. Please note the airport destinations have not changed from your original booking.
One of our agents will be in touch shortly with you to discuss your issue and look into this to assist you further.
Kind regards,
Customer Care Team