Easylife UNRELIABLE
At 7.00 a.m. I paid for next day delivery £8.99. Evri advised they would deliver 15.30 to 17.30 next day.
Evri sent a message 14.31 We're sorry, your local courier was unable to deliver your Easylife parcel today.
Rubbish, we were in all afternoon waiting for the parcel, crucial we had it that day. Nobody rang our doorbell. Oddly enough my wife received a parcel by Evri earlier tat day. Gained access to our apartment block and lrft it in the hallway. Again did not ring our bell or the multi bell to all flats. Complained to Easylife to demand next day delivery fee refund. Totally refused accepting Evri courier version of events. DO NOT BUY FROM EASYLIFE.
Reply from Easylife
Good afternoon,
Thank you for your review.
We are sorry to hear that you were not satisfied with the delivery of your order.
Our courier carries out contact free deliveries and if no one is available to accept the parcel it is left in a safe place where possible which would be stated on the tracking.
They also provide a 2 hour delivery window on the tracking so you know when to expect your parcel.
We are incredibly sorry if this was not the case in this instance.
If there are any issues with your parcel, please get in touch with our customer service team by calling 0333 030 0777 or email help@easylife.co.uk.
We apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife