Beware. This site is teeming with fake skincare products. I bought a very expensive brand that came with fake packaging and a batch code that cannot be traced. I bought another from Selfridges to compare and the differences were startling. I have demanded a full refund but I know the returned fake will just be sold on as authentic to another unsuspecting customer. Don't be fooled by cheaper skincare brands on this site. I will also report this to crimestoppers uk.

UPDATE: their customer service responded quickly as seen in response below but asked for me to edit or remove my original feedback after item was returned to scam seller for refund. Such unethical method of protecting their business interests and ratings is further enabling scammers to continue selling fake skincare on this platform.