Review of Jacobsen Møbler


Rated 1 out of 5 stars

Absolutely DO NOT recommend buying…

Absolutely DO NOT recommend buying here. Wanted to send back an item that arrived damaged. No reponses to emails for weeks. When we finally got a response they said they CANNOT provide a return label. We were told we need to purchase the return label by ourselves only through GLS. GLS does not provide shipping labels for large furniture to private customers. Trying to reach back to the company to ask if they could purchase it for us through GLS and offering to cover the 50€ shipping label we were turned down. The only option they gave us after 6 weeks of back and forth is to provide a return label only if we agree to a replacement. We are still stuck with the piece with no way of sending it back.

April 1, 2025
Unprompted review

Reply from Jacobsen Møbler

Tak for din anmeldelse - vi kan desævrre ikke se dit ordrenummer som vi har spurgt dig efter igennem Trustpilot.

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M.v.h. Rasmus, Jacobsen Møbler