Hi Braulio,

We sincerely apologize for the extended wait time you’ve experienced with your order. We truly value your patience and understanding during this process.

Our tracking system shows your package has now arrived at its destination. While we expect delivery to be completed shortly, we kindly ask for your patience as the local carrier finalizes the last-mile delivery.

Your satisfaction remains our top priority. If for any reason you’re not completely satisfied with your purchase within 30 days of receipt, our customer service team is ready to assist.

Okaywear Team

complaint@okaywear.com