don't book through here!
booked through the website for UPS home pickup. Pickup didn't ring the doorbell and UPS have no trace of my parcel. Disappointing to say the least. I went to a UPS drop off point, and luckily there was a human who told me that I also needed the export declaration forms, 3 copies,which I never received from this portal.
That said, I went onto the chatbot and got a very helpful guy who sent me the missing documents and I took the parcel back to the drop off and I think it's on its way. Fingers crossed.
Reply from Parcelcompare
Dear Lyn,
At ParcelCompare we always work hard to provide great service and we're sorry to hear that your experience did not live up to your expectations.
We greatly appreciate the time you've taken to provide us with feedback about your booking. Below is our link to contact us via our support pages, we also have live chat
https://parcelcompare.com/about-us/contact-us
Rest assured we take customer satisfaction seriously and are continually working on ways we can improve.
Kind Regards,
Dan
The ParcelCompare Team