First they will say that it is free CV ai. When you go to download it, they will ask for $1 to download it and enjoy 14 days trial perioud. There is no option showing to cansel it within that 14 days. then they will suddenly turn your account in to monthly plan that charge $20. they will charge it at the end of 14 days. Although they say there is a refund if you are not satisfied withing 14 days of time, they will never refund it. and if you need to cansel the plan, only option is to contact the CS. that is how they cheat telling free Cvs. Poor service