I get nowhere with these guys
I get nowhere with these guys. I would not recommend.
Support hands me off to another agent, who hands me off to another agent, who hands me off to another agent, who... Yeah, like that. Been like this since I signed with them on February 27. Big mistake. Godaddy, Hostgator, or Namecheap. Not Bluehost.
Meanwhile, they try to upsell me, while I can't get what I already paid them for to work correctly.
My company had been with our previous host for thirty years (!), and we never had these sorts of problems.
Reply from Bluehost
Hi Robert,
We appreciate you sharing this, and we hear your frustration. We’ve facilitated support for this domain several times already and definitely want to make sure you’re getting the help you need. If you’re still running into roadblocks, feel free to share a few account details privately so we can take a closer look and guide you toward the right support. While we understand things haven’t gone as expected, we’d really like the chance to turn it around and get things working the way they should.
Ashley
Customer Advocate at Bluehost