I purchased an emerald pack with my…
I purchased an emerald pack with my welcome bonus and the screen said an unexpected error has occurred but the charge went through my bank account. I have yet to receive any response from customer support
April 30, 2025
Unprompted review
Reply from Ruby Sweeps
Hey Tyler,
I can see that one of our Customer Support members contacted you today about your failed purchase 😊
If you're still having trouble, please reach out again!