I received order today stayed home so I could open it immediately unfortunately order was partially thawed so I called and the girl told me I could refreeze it. I’ll find out when I do make them. If ordering from lobster guy make sure you asked for extra ice packs. I hope all goes well for me. Reorder 4 lobster tails from another company got great service all tails came in frozen solid. Will order from second company from now on.