After persistently dumping parcels in the wrong place for the past 4½ years plus, Yodel's driver is now ignoring large signs by our bins (signs put there this month especially for pigheaded Yodel drivers), saying DO NOT LEAVE PARCELS HERE.

This is despite the so-called Executive Complaints Team supposedly investigating the matter (not for the first time!) in the past three weeks, and “sharing strong feedback” with the Stockton depot manager. The Executive Complaints Team is impossible to communicate with intelligently, and has achieved precisely nothing since first getting involved in February 2021.

Absolutely amazing that every other parcels firm can manage to deliver to these same three houses, and the Royal Mail delivers to us every day, and the coal lorry can deliver here and the tanker can deliver my neighbours’ heating oil, yet Yodel cannot manage it—or rather, pigheaded Yodel drivers are blatantly refusing to make the effort, and the useless depot manager and the useless complaints team are letting the drivers get away with it.