Bought a set of wooden blinds from them last year. All went well (except they did not send the promised free cushion covers) Have decided to fit a matching set to another window in the same room. Having gone to all the trouble of measuring up and filling out the order form etc I attempted to check out, only to receive a system error message. They did reply to my subsequent email saying they are in the process of changing their payment options. That was 3 months back! and their site is still returning the same error message today. I would have moved on months ago but I need the blinds to match the previous order.