Please beware!
Wolford are THREATENING ME WITH LEGAL ACTION, yep, that's right, because I dared to place and win a claim with Paypal to get my money back. They didn't reply to any of my messages nor answered the phone and when the item didn't arrive for weeks and I needed it for an event, I asked them to cancel the order and bought the item from a local shop. Still no reply from them so I had to claim through PayPal, which I easily won. MONTHS LATER, shockingly, the item arrived at my address and was accepted by my concierge. I didn't know what to do with it since they didn't reply to messages so I just left it in a drawer and I had no use for it.
However, the story didn't end there. They are now sending me a final notice threatening legal action and claiming I owe them the original order cost PLUS the PayPal charge back fee that PayPal issues to companies who don't fulfill the orders.
Now I have to seek legal counsel and make sure they can't bully me any further
Absolutely vile behavior from Wolford