Ordered their Personalized Jerry Can Mini Bar. It was a birthday gift for my son. Shipping was slower than expected but, ok. Item arrived significantly damaged: bent clasp, dented in a few places, broken glasses inside. My son stated it was shipped in a basic cardboard box and was in a plastic bag. No padding, peanuts or bubble wrap. Customer service was called and I explained the issue. Asked if they could ship the item more protected. Replacement came in about the same shape. Bent hinge, dents and broken glasses. They shipped it the same way.. WTF!!! Got my refund and will not order from them again. Your company ships beef jerky in boxes made of wood that Superman needs to open for you but, the most expensive item that is actually fragile comes in a cardboard box and in a plastic bag. Time to rethink your shipping choices.