48 days and they're not paying me nor replying to me
my case has been a "top priority" case for a month and i still haven't got any emails from them, the only emails they sent me were the repeating ones asking for documents i had provided already.
so if you want to earn cashback from their site
1) be prepared to wait for 2 months minimum
2) provide your ID, driver license, passport, tenancy agreement, bank statement, payslips etc, without these they can legally refuse to pay you what you earned with their service
Reply from Complete Savings
Hello, we're sorry to hear about your experience. Have you responded to our request for identifying documents in order to proceed with receiving payments? Once this is done, we can ensure you will receive your earned cashback.
We can see that you contacted our team on the 14th April via telephone and spoke to an agent, so we're not sure what you mean when you say you have not been responded to as we do encourage you to contact us if you have any concerns. Please feel free to reach out again should you need further assistance.