I am really disappointed with this order. The item I received looks quite different from the photos shown on the Wayfair website — both in style and finish. It also arrived badly damaged, likely due to extremely poor packaging. There was very little protection in the box, which is unacceptable for a piece of furniture.

To make matters worse, I contacted customer support immediately and have been on hold for over an hour and a half with no response. It’s incredibly frustrating, especially when you’re trying to resolve a clear issue.

This has been a really disappointing experience overall, and unfortunately, I can’t recommend this product or the service I’ve received so far.