I've had it with this card issuer. My card payment for a new laptop has just been declined although I'm well within my credit limit and my card has been linked to my Amazon account for years.

They also won't increase my credit limit although I have an excellent credit score and it is way below what I have on other cards.

I have settled every single month in full by direct debit since I took out the card a couple of years ago. I only use it for the rewards as I used to be a regular visitor to Waitrose. New Day have no idea of how to manage financially literate and credit worthy customers.