Great customer service from Gail who was friendly and helpful. I ordered a rattan bench but unfortunately she contacted me to say it couldn't be delivered as it was found to be damaged. It was the last one they had as the bench had been discontinued. However, she contacted the warehouse to see if there was anything she could do and was able to source the bench just in a different colour, which was great news. Really pleased with service and bench. Would definitely recommend using TGFC.