This is an addendum to my previous…
This is an addendum to my previous review. I received a phone call from Akusoli offering me a full refund, no need to return the unopened package of insoles, therefore, no need for me to pay return postage, which was my main complaint. I hope to see the refund shortly in my bank account. So far, Akusoli are doing the decent thing.
Reply from Akusoli
Hello Mrs. Kent,
Thank you for updating your review and sharing your experience with us. We're pleased to hear that you're satisfied with the resolution offered regarding the refund for your insoles. It's important to us that our customers feel supported and valued, and we're glad we could address your concerns without additional inconvenience.
If you have any further questions or need assistance, please feel free to reach out to our customer support team at https://support.Akusoli.com.
We appreciate your patience and understanding as we work to ensure your experience with Akusoli is a positive one.
Warm regards,
Akusoli Support Team