BT have been great in the past and we've never needed to use the parental controls - until now.

They don't work, they look in to the issue for weeks without resolution and leave your children (who are well under the age of consent) exposed to extreme pornography. How is this allowed? To portray that they protect your kids with the click of a button but it couldn't be further from the truth.

Something has to be done. It's not rocket science. I could block it at the router level, but it's a service I'm paying for and I'm not being delivered even a little slice of that. Absolutely disgraceful.

Sky have been recommended to us and we have used them in the past so we may switch.