This company is a scam
This company is a scam. Run - don’t walk the other way.
The automated system will ask you a bunch of questions on symptoms relating to illness. And even when you clearly precluded yourself from being eligible for telehealth prescriptions, it will still take your money for the “consultation” and then deny your prescription or any treatment.
I answered all the questions regarding a simple UTI treatment. They took my money and the next day denied my prescription. And their reason for denying the prescription was because “I had severe UTI symptoms”. WTF???
If I entered symptoms that cannot be treated via telehealth, then the questionnaire should’ve stopped there. And they shouldn’t even process my payment. The intake form should’ve said “No. You’re not a telehealth candidate.” But instead, they took my money for “processing” because supposedly a “doctor” reviewed my charts.
Ummm… there were no charts. And the determination for not prescribing me any treatments was done by a computer algorithm that automatically denied me.
Run! Don’t walk. Run away from this scam!
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