Hi Yasmin,
We sincerely apologise for the inconvenience and frustration caused by the delivery of your parcel. It is concerning that the parcel was left outside your front door, making it vulnerable to theft, which could have led to significant issues in proving it. Thank you for bringing this to our attention. Please know that we are committed to improving our service to ensure timely deliveries in the future. Your feedback is invaluable in helping us make these improvements.