Following an accident in July 2024 I was assigned Lauren as my case handler. I could not be happier with how she has supported me through my claim. Not only was she prompt and professional she also showed a huge amount of understanding an empathy for my injuries and the impact that has had. There was regular communication and I felt assured that my case was being handled well. The case was moved along with pace and she was able to agree an excellent final settlement on my behalf in 7 months which is super fast for this type of claim. Excellent service!