Never received my order. Terrible customer service
Ordered 2 electric toothbrushes from boots at a value of over £200. Never received either as they were never delivered properly it was left outside my house and wasnt there when i got im from work. Boots are now refusing to do anything about it even though the delivery photo clearly show ls it was left outside. Very poor customer service 2 of the advisors I spoke to had a very bad attitude problem. Will never buy anything from boots again.
Reply from Boots
Dear Daniel,
Thank you for taking the time to provide your feedback.
We value your feedback and will use it to improve our customer experience. We strive to provide a positive and reliable service for all our customers, and we are sorry to hear that your experience did not meet your expectations.
We appreciate you bringing this to our attention.
Sincerely,
Kirsty
Customer Care Team
Boots