I’ve only used active sport twice but have found the service levels to be excellent on both occasions.

First time was a couple of years ago when I ordered the wrong thing and returned it in a not-new condition (I asked about returning it before doing so and said I’d be very happy with only a partial refund). They were extremely accommodating and, having inspected the item, gave me a full refund!

I recently phoned them up before placing my second order as I had some questions about the products. The guy I spoke to was really nice - very helpful and patient. He even offered to phone the distributor for me when I asked about release dates for future products. The order was received quickly and the items were well priced.