After collecting our meal today, the driver drove in the total opposite direction to our home for some time before realising the mistake. As a result, due to the added travel time, our food was stone cold. This was instantly taken up with Mr D, and the response was a R20.00 coupon. The ruined meal was in excess of R300.00. After further debate, the coupon value was increased to R30.00. Their excuse being that the food actually arrived "early", compared to their initial projected delivery time. As a years long supporter of Mr D, I will no longer be using their service and I caution other people to think wisely before supporting this awful provider.