A total fraud outfit! They have 2 screen shots! One shows a new watch series 6! Then you try and use it and it doesn't work properly! It paused 9 times in 20 minutes whilst swimming! Then these scumbags send you a second screenshot which shows that the watch you purchased was a refurbished and cannot be used for swimming! Amazon were complicit because they are the Senior Partner in this fraud because they have given a licence to these fraudsters to sell damaged goods refuse to accept the watch! In law Amazon therefore should accept the faulty watch and sue for compensation from Ultimo Electronics! Unfortunately, Amazon are not a professional outfit and just cut me off! Therefore, have to contact my bank to obtain a refund! Hopeless, Amazon needs to be sued for breach of its own Terms & Conditions! Don't touch these scammers with a bargepole!