Small print ripped me off!
I took out expensive travel insurance without reading the small print! I choose Europe as my destination but failed to note a sub heading that excepted most of the Mediterranean countries like Greece & Spain!! Resulting in traveling from without insurance!! Luckily nothing went wrong! If it had, thanks to not meticulously reading Avanti’s small print, we would not have been covered! Absolute waste! Read the small print! When they say Europe, they don’t mean Europe, they mean Europe except the countries you’re probably going to!!
Reply from Avanti Travel Insurance
Dear Richard,
Thank you for your review, I am sorry you are unhappy with your recent encounter with Avanti.
We offer a number of different destination options with our annual multi trip policies to try and give the customer as much choice as we can. These include Europe Excluding: Cyprus, Egypt, Greece (including the Greek Islands), Malta, Morocco, Spain (including the Balearic Islands and the Canary Islands), Turkey and Tunisia. There is also Europe Including: Cyprus, Egypt, Greece (including the Greek Islands), Malta, Morocco, Spain (including the Balearic Islands and the Canary Islands), Turkey and Tunisia. We also offer Worldwide Excluding: USA, Canada, Caribbean, Bermuda, Mexico, Thailand, China and Hong Kong and Worldwide all countries.
When setting up a policy online with us, when selecting Europe you are then asked is anyone visiting Spain, Balaeric or Canary Islands, Greece or Greek islands,Cyprus, Malta, Turkey, Egypt, Morocco or Tunisia, to which you have to select yes or no.
Once again, please accept my sincere apologies for the inconvenience and any frustration caused.
Kind Regards
Michelle