Review of Plutus.it


Rated 1 out of 5 stars

Warning - stay away from PLUTUS

Started on the Plutus platform 4 years ago. Was able to 'earn' a nice amount of PLU with cashback with the Plutus card.
Have always been a loyal customer with a payed subscription, which I consider as an investment in the Plutus platform.

Along the road, several 'required' policy changes were made by Plutus. Ofcourse, all in the best interest of their customers. At least, so they say.. Every change had an impact on qualifying for rewards or services often resulting in losing them and made you invest more to ensure you got to the level of being qualified again.

This proces kept on repeating itself until it took extreme forms. A couple of examples:

- Users were tempted with yearly subscriptions and metal cards to qualify for extra benefits which got stripped away not much later. Left a lot of customers invested in the platform but who lost what they invested for.

- Moving your PLU into self custody wallets would mark you as a violator and thread to the system, which resultded in penalties sometimes including closing your account.
Several months later, it was new policy all users started using self custody.

- Users were tempted with new features to swap PLU for gift cards which was supposed to work with 'dynamic fees'. Shortly after release, these dynamic fees appeared to be static and were up to 80%(!) of the giftcard value.

- 'New plans and features for 2025' were presented to become available. What Plutus did not tell this would involve a new set of policies to make you pay, sometimes more, for services that were supposed to be free.
These policies were forced in the form of new user agreements which would result in termination of your account within 30 days in case you would not accept these.
Not accepting would also block you out of the system, losing access to your PLU investment.

- New policies required to move your 'internal PLU' stack to selfcustody, otherwise losing your reward level and it's benefits for which I had worked several years.
On top of this, moving your 'internal PLU' would either require you to invest in more PLU to 'qualify' for a free payout or to make you pay 33%(!!) fee to withdraw your PLU.

I have many more examples, but I will save you the time of reading them all.

Crypto is all about creating a community to make a project a succes. In the first year, improvement feedback to Plutus was open on forums and was being discussed. Over the years, Plutus got it's ambassadors to silence any negative feedback on forums and even had users removed for asking valid questions.
I got to the point where there was a forum created on a platform, called; 'Plutus uncensored'.
To me, silencing your loyal paying customers is the nail in the coffin.

I have been a long time supporter of Plutus, but at this moment I feel betrayed by Plutus and feel ashamed I have ever supported this company.

I do want to thank Plutus for a very expensive, frustrating, tiring and emotional but VALUABLE lesson; 'Stay away from PLUTUS'.

March 7, 2025
Unprompted review

Reply from Plutus.it

Hello there,

Thank you for the feedback.

We would like to address recurring misinformation about Free Payouts or our services. While we understand your disappointment, it is important to distinguish facts:

- Over 2 million PLU has been distributed completely free as a gesture of goodwill and remain live.
- We've also provided customers with 1M+ PLU rewards as a promo-refund for 6-month subscriptions.
- Free Payouts were only given to customers who met clear eligibility criteria at the company’s discretion.
- These criteria and outcomes were communicated transparently via multiple grouped emails.
- All related support tickets have been individually reviewed and responded to in detail.

Please note: Free Payout is optional and not guaranteed. As a business offering services from just £/€6.99 a month, we follow a model similar to other subscription platforms that provide premium features or perks at an additional cost.

For full transparency, please refer to these official resources:

Plutus Support on Free Payouts (April 2024):
https://x.com/Plutus_Support/status/1914070356983468504

Clarification from Support (March 2024):
https://x.com/Plutus_Support/status/1897354657111941457

Initial Payout Announcement (March 2024):
https://x.com/Plutus_Support/status/1895576488801366109

PLU Payout Guide & Eligibility:
https://www.plutus.it/blog/your-guide-to-plu-payouts-simplified#:~:text=Who%20is%20eligible%20for%20New%20Reward%20Level%20Benefits%2C%20including%20Free%20Payouts%3F

We welcome constructive feedback and valid concerns through various communication channels. However, false accusations not only mislead others but also harm our customers. Therefore, we urge you to read the official documents and clarifications.

Please see our video clarifying misconceptions:
https://x.com/plutus/status/1903151476702126586

If you have any genuine concerns or unresolved matters, please don't hesitate to contact our support team here: https://support.plutus.it/hc/en-us/requests/new

We’re here to assist you and ensure your experience is as smooth as possible.

Plutus Team