Review of END. - Broadwick St


Rated 3 out of 5 stars

Love END. Customer support is bad.

Did 2 or 3 orders from them not so long ago. Whatever I got came packaged nice and fast, I even did a refund, Moncler gilet was not fit as I expected, sent it back and got refund quick. END. is example how things should be, smooth and simple. Thank you and I will be ordering here in future.

14.05. What a terrible customer service from Joshua. He replied on my email with the "usual" customer support message that you get, and after my reply, 24 hours later he asked me same "usual" question that you get from customer support which he asked first time and he never replied again, now I need to wait 24 hours again? It was question about product that can go out of stock at any minute so this is sad. I can't understand how almost every company can have this bad customer support.

March 4, 2025
Unprompted review

Reply from END.

Hi Dom,

We appreciate your kind words and detailed feedback. It's wonderful to hear that you've had a positive experience with our service. We're glad you were able to find the Balenciaga cap and Palm Angels zip hoodie you were looking for with us!

We strive to provide a smooth and simple shopping experience, and we're thrilled that you found our Return process easy and efficient. We're always looking for ways to improve, and your feedback is valuable to us.

Thanks,
END.