Review of FRASERS


Rated 1 out of 5 stars

Not good customer service

Purchased a watch then one day , I was notified of looking at this item they further reduced it.i questioned to get it at further reduced price and was refused .I think this is disgusting to do this to a customer after payment.

March 5, 2025

Reply from FRASERS

Hi,

Thanks for taking the time to give us some feedback.


We’re sorry to hear that you have not received great service. This was really
disappointing to hear, and we’d love the opportunity to discuss this further.


I’ve gone ahead and dropped you a message via email with a subject line of ‘Your
Recent Trustpilot Review’. 


If you can reply to this our team would love to get to the bottom of this issue
and help you further. 


The situation you’ve described is not the type of service to expect when
shopping at FRASERS.


Kind regards,
FRASERS Customer Service

Advertisement