Review of Travel Republic


Rated 3 out of 5 stars

Customer service terrible

Customer service terrible, spent hours trying to speak to someone and still no answer.
The one person I did speak to about booking a sea plane transfer ( advised as travel expert) couldn’t do it transferred me to customer service who just don’t answer

February 27, 2025

Reply from Travel Republic

Hi Steve,
We understand your frustration with the difficulty you experienced in reaching our customer service team. We strive to provide excellent service and are disappointed to hear that you encountered such a long wait time.
We value your feedback and will use it to improve our customer service processes. We appreciate you bringing this to our attention and will work to ensure a more responsive experience for future customers.
Kind Regards
Jess
TR Customer Experience Team