Ordered 4 "Outsunny Wooden Raised Planter Bed Stand". We built the first one fine, but 3 of them came with completely wrong and broken parts. I understand this is from a third party supplier but the response from Homebase is just diabolical.

Customer service takes a few hours to respond, even though we provided evidence, they wouldn't just give us a refund. It's taken 3 days with 20+ back and forth messages for them finally agree to send us replacements.

The amount of time and stress of dealing with this is just not worth it. Will never shop there again after this.